FAQs

Products and compatibility

Which devices do Vantix products support?

Our current collection includes accessories for select iPhone and Google Pixel models. Compatibility varies by product, so review the product title, description, and model selector before adding an item to your cart.

How do I choose the correct phone model?

Choose the exact model shown in your phone's settings. iPhone, iPhone Pro, iPhone Plus, and iPhone Pro Max sizes are not interchangeable. Google Pixel models also require an exact match.

Will a case work with a screen protector?

Most Vantix screen protectors are designed with a case-friendly fit, but compatibility can vary by case design. If you are unsure, contact us with the exact products and phone model you plan to use.

Orders and support

How can I track my order?

When tracking becomes available, you will receive an update using the contact information provided at checkout. Keep your order number handy if you contact us for help.

Can items from one order arrive separately?

In some cases, products may be fulfilled separately and arrive in more than one package. Available tracking details will be provided for each shipment.

How do I get help?

Use our Contact page and include your order number, phone model, and a short description of what you need. That helps us respond accurately.